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Typically replies within 1–2 business days

Contact CrispGate Photo Academy

Questions about courses, enrollment, mentorship, or account access? Send a message and we’ll route it to the right instructor or support specialist.

Support phone

+1 (415) 550-1379

Mon–Fri, 10:00–18:00 (local office hours)

Email

[email protected]

Include your course name and timezone for faster help.

Academy address

CrispGate Photo Academy

240 Market Street, Suite 910
San Francisco, CA 94105

Need help with enrollment?

Open a quick guide and see what to prepare.

Send a message

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Urgent access issues?

Call support and choose option 2 for account recovery.

Preferred time

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What happens next

  1. 1We validate your details and create a support ticket.
  2. 2A specialist replies with next steps or clarifying questions.
  3. 3You’ll receive a summary email with links relevant to your case.
Close-up of a camera next to a notebook with handwritten workshop notes on a wooden table in soft window light.

Please check the form

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    We’ve prepared a confirmation summary for you.

    Ticket created

    Your reference: CG-000000

    Summary

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    Topic

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    For privacy, don’t include passwords. We will never ask for them.

    Privacy note

    How we use the details you submit via this form.

    We use your name, email, and phone only to reply to your request and to coordinate any necessary follow-ups about your courses or enrollment.

    • We do not sell or rent your contact data.
    • We may store your message and metadata (time, locale) for support history.
    • If you include sensitive information, we will redact it when possible.

    Tip: For account recovery, provide the email you used at checkout and approximate purchase date.

    Enrollment checklist

    Prepare these details so we can help you quickly.

    If you can, include:

    • Your course name and level (e.g., “Portrait Lighting — Pro”).
    • The email used during checkout.
    • Approximate purchase date & payment method.
    • Screenshots of error messages (describe them in text here).

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    This is informational; urgent cases should call support.